Privacy Policy

Privacy Policy

Last Updated: March 11, 2026

At LeaNestorAI, we take your privacy and data security seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.

1. Information We Collect

Personal Information

When you create an account or use LeaNestorAI, we may collect:

  • Name and contact information (email address, phone number)

  • Profile information and photos

  • Payment information and billing details

  • Communication preferences

  • Messages and communications with other users

Identity Verification Data

To maintain trust and safety on our platform, we may collect:

  • Government-issued identification documents

  • Verification photos

  • Background check information (with your consent)

  • Credit and rental history information

Property and Listing Information

For landlords, we collect:

  • Property addresses and descriptions

  • Property photos and videos

  • Rental terms and pricing

  • Property ownership documentation

Usage Information

We automatically collect information about how you use LeaNestorAI, including:

  • Device information (IP address, browser type, operating system)

  • Log data (pages visited, time spent, features used)

  • Location data (with your permission)

  • Search queries and preferences

2. Cookies and Analytics Tools

LeaNestorAI uses cookies and similar tracking technologies to:

  • Remember your preferences and settings

  • Analyze platform usage and performance

  • Improve user experience

  • Provide personalized content and recommendations

  • Prevent fraud and enhance security

You can control cookie settings through your browser, but disabling cookies may limit some platform functionality.

3. How We Use Your Information

We use your information to:

  • Provide and improve our platform services

  • Facilitate connections between landlords and tenants

  • Verify user identities and maintain platform safety

  • Process payments and transactions

  • Send important notifications and updates

  • Respond to customer support inquiries

  • Prevent fraud and enforce our Terms of Service

  • Comply with legal obligations

  • Conduct research and analytics to improve our services

4. How We Share Your Information

Other Users

Your profile information and listings are visible to other users to facilitate connections. You control what information appears in your public profile.

Service Providers

We work with trusted third-party service providers who help us operate the platform, including:

  • Payment processors

  • Identity verification services

  • Cloud hosting providers

  • Analytics and marketing tools

  • Customer support platforms

Legal Requirements

We may disclose your information when required by law, legal process, or to:

  • Comply with legal obligations

  • Protect the rights and safety of LeaNestorAI and our users

  • Prevent fraud or illegal activity

  • Respond to government requests

Business Transfers

If LeaNestorAI is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Protection and Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of sensitive data in transit and at rest

  • Secure server infrastructure

  • Regular security audits and testing

  • Access controls and authentication requirements

  • Employee training on data protection

However, no system is completely secure, and we cannot guarantee absolute security of your information.

6. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information (subject to legal requirements)

  • Opt out of marketing communications

  • Control your privacy settings and profile visibility

  • Download a copy of your data

  • Object to certain data processing activities

To exercise these rights, please contact us through your account settings or our support system.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your information, except where we must retain it for legal, security, or fraud prevention purposes.

8. Children's Privacy

LeaNestorAI is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes and post the updated policy on this page with a new "Last Updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the platform's support system.